Common questions about our Los Cabos adventures
The best time to visit Los Cabos is from October to May when the weather is pleasant with temperatures ranging from 70-85°F. This period offers ideal conditions for outdoor activities and avoids the summer hurricane season. Whale watching is best from December to March.
Yes! All our Los Cabos tours include complimentary hotel pickup and drop-off from most major hotels in San José del Cabo, Cabo San Lucas, and the Tourist Corridor. We'll confirm pickup time the day before your tour.
We recommend bringing: swimwear, towel, sunscreen (reef-safe), sunglasses, a change of clothes, and waterproof phone case. For snorkeling tours, we provide all necessary equipment. Biodegradable sunscreen is required to protect the marine ecosystem.
Most of our tours are family-friendly. Camel riding, snorkeling, and sailing tours are great for kids. Age and height restrictions apply to ATV and zip line adventures. Contact us for specific tour requirements if traveling with young children.
Free cancellation up to 24 hours before the tour for full refund. Cancellations within 24 hours are non-refundable. Weather-related cancellations can be rescheduled or refunded at no charge. We highly recommend travel insurance.
Common questions about our Riviera Maya adventures
Riviera Maya offers a more authentic Mexican experience with pristine beaches, ancient Mayan ruins (Tulum, Cobá), cenotes, and eco-parks. It's less crowded than Cancun while still offering world-class amenities and tours. The region stretches along 80 miles of coastline south of Cancun.
Cenotes are natural swimming holes formed by collapsed limestone caves with crystal-clear freshwater. They're unique to the Yucatán Peninsula. Swimming, snorkeling, and diving in cenotes is a must-do experience. We offer guided cenote tours that include safety equipment and expert guidance.
Yes, we offer airport transfer services from Cancun International Airport to all major hotels in Riviera Maya, Tulum, and Playa del Carmen. Private and shared transfers are available. We can also arrange round-trip airport transfers when booking your tours.
Xcaret and Xel-Há parks are excellent family options with something for everyone. Our Tulum ruins tour is also great for families, combining history with beach time. For younger children, we recommend our snorkeling adventures and interactive wildlife experiences.
Hurricane season runs from June to November, with peak risk in September and October. However, modern forecasting allows for advance warning. Most tours operate year-round with flexible rebooking policies during storm events. The winter months (December-April) offer the best weather.